My daughter and I were at the Orange County airport waiting for our plane, and we saw the luggage cart drop this piece of luggage. Ugh, probably ruined someone’s day. The woman driving the cart was driving like a mad woman, it’s no wonder only one piece of luggage fell off. An airline employee picked it up, but took it in the opposite direction that the woman had been driving. I will never again take for granted that my luggage makes it to the carousel!